If you send your emails with Zoho Mail, you will need to enable IMAP on your Zoho Mail account
In Zoho Mail
Enable IMAP Access
To enable IMAP Access for your email account:
- Login to Zoho Mail
- Go to Settings
- Navigate to Mail Accounts >> Configure IMAP
- Under IMAP section, check the IMAP Access box.
If you are in the wizard on the 'Connect Your Email' step (or if you are on the user profile, scroll down to Third Party Applications
- your email address that you log into Zoho Mail with
- your Zoho mail password
Click the 'Test' button, you should be good to go.