FunnelFLARE Chrome Extension Reference

Top Level Menu

The    indicates that there are currently 3 'known' contacts on the website. Clicking the icon reveals the following menu:

1. Snooze Notifications:  This temporarily disables the browser notifications
2. My Account: This is a link to your FunnelFLARE account
3. Preferences: This sets up your FunnelFLARE chrome extension
4. Who is on my website now?: this gives you a quick view of the people on your website (requires the tracking script to be installed on the website)
5. Tasks: This gives you access to the Tasks for the current user
6. Messages: This gives you access to the FunnelFLARE SMS messenger interface
7. Start a Power Dialer Session: This opens the power dialer interface
8. Enable number links: For the webpage, you are currently on, it allows FunnelFLARE to parse the links for click to call
9. Simple Dialer: This opens up the simple dialer for a quick call

 

Preferences

 

1. Browse Notifications Control: You can control the volume of browser notifications
2. control which types of events that will generate notifications 
3. Show Notifications For
   Any contact: This allows you to see notifications if other sales people's contacts are engaging on the website
   A contact that I manage: Only your contacts will cause browse notifications
   People I sent an email to: Only those contacts that you have an email conversation going

 

 

1. Your default number for outbound calls
2. User my caller ID: If you have authenticated a personal number on your profile, this sets the default behavior for calling (i.e. to use or not to use your caller ID
3. This controls whether the chrome extension will encode numbers on the websites
4. Remove contact from list after processing: In a power dialer session, if this is checked, the contact that you are leaving is considered 'processed'. If this is checked, when you click 'Next' during a power dialer session, the contact you are leaving is removed from the power dialer list. The contact is not deleted, it is just removed from your power dialer list.
5. Auto-select outbound number: If you have several outbound phone numbers in your account for different states/provinces, with this checked, FunnelFLARE will try to match the outbound number area code with a number from the same state as the prospect's phone number
6. Auto-dial contact: If this is checked, if you click 'Next' the first number on the next contact's screen will be dialed automatically.
7. Order power dial list by: This allows you to set the default ordering of power dial lists

 

 

 

1. Enables/Disables the Gmail integration. If disabled, the Gmail integration is not loaded.

 

 

 

This hides/shows the Tasks panel button within your CRM:

 

Note: The Tasks button can be moved up and down by dragging the button.

 

 

 

Power Dialer Lists

 

To start a power dialer session you will need to select a power dialer list.

1. Empty power dialer-list: This list currently has no contacts that are visible to you. 
2. Power dialer-list with contacts: This list has 86 contacts that are visible to you.

 

Prospect/Account Insights

 

1. Prospect Insights
2. Account Insights

For the CRMs that are supported, the FunnelFLARE chrome extension will inject a (i) badge on contacts/accounts

This badge exposes Prospect/Account insights. If you click this icon you get extra contextual information on the prospect/account.  The badge turns green when the prospect is on your website.

 

Prospect Insights:

1. Initiate an outgoing call the prospect
2. Send the prospect an SMS template
3. Send the prospect an email template
4. Add the prospect to a drip sequence
5. Remove/view the current drip sequences the prospect is currently in
6. the recent activities of the prospect (website, email, file, form etc)

 

Account Insights

1. Call the company's main number
2. Employee's of the company's engagement with the website

 

Email Template Access

Within your CRM, wherever the FunnelFLARE Chrome extension detects and email address, it will add a template icon in front of the email address.

1. Access your FunnelFLARE email template
2. Send an email without a template

 

If you click the email icon, your email templates will be exposed:

 

 Gmail Integration

The Chrome extension adds Gmail tracking. The benefit of using the Gmail integration is every email sent can be automatically encoded to track opens, clicks, and it connects the recipient to any anonymous website visits they may have had before they clicked an email link. 

1. Options
2. Tracking details

 

Options:

1. Shortcut to your FunnelFLARE login
2. Enable tracking. (if disabled,  you will not be presented with tracking options in Gmail)
3. Preferences:

 

 

These options control the default behavior of the tracked emails being sent. When composing an email in Gmail, FunnelFLARE adds this checkbox to your composer:

 

If checked, the email will be encoded when sent. Your preference setting determines the default behavior. of the checkbox. If you chose 'Track the email', this checkbox will be checked by default. If you choose 'Have the option to track email', the checkbox in the composer will default to unchecked.

 

Simple Dialer

1. The number you are calling
2. The number you are using to dial from
3. If you have your own verified number, this option allows you to 'mask' the caller ID
4. Call: This button instantiates the call
5. SMS: allows you to send an SMS

During a call:

 

1. Call completion templates: This gives you access to your call completion templates. Choosing a template will end the call and execute the template
2. Call end. Clicking this ends the call without executing a template